天博娱乐
提供的支援服务
所有IT服务和支持请求都可以从提交服务票证开始：
您将收到一封确认邮件。 您还可以查看帮助票的状态。
计算机和网络支持
LMC设备和数据共享支持：
LMC Information Technology provides deployment and help support for all campus PCs, Tablets, Laptops, Chromebooks, along with MacOS and iOS systems. Support is also provided for many network and file services we use. Please submit a IT ticket, or call the LMC service desk at 925-473-7767 (from on campus dial 37767).
同事/电子邮件/ 注射屋 / Zoom电话/员工和教室实验室应用：
LMC IT在学院提供的设备上支持应用程序和网络通信需求。
For example if you are having an issue logging in, accessing your email account, VPN is not connecting on your laptop, or have an issue with making 电话 calls or launching an application, please submit for service an IT ticket, or if that is not possible call us at (925) 473-7767.
技术采购和新部署：
LMC IT维护和发展先进的校园和地区技术标准。 New purchasing requests for technology devices and software must be made in collaboration with the LMC Technology Systems Manager through initiation from Managers, Deans, or Department Chairs. In most cases, use the IT ticket system to initiate a procurement request.
计算机实验室刷新过程
学生计算机实验室：
Student computer labs that traditionally are composed of physical PC or Apple hardware are going through process improvement stages for more timely turnaround of refreshing. Part of the LMC IT Core Infrastructure Project Plan, along with work in the LMC Technology Plan 2022-2028, identifies the need for operational changes and supportive technology platforms for new methods supporting student endpoint devices.
LMC IT continues working in collaboration with instructional leaders to maintain the current deployment of operating systems and various application stacks in each lab. Constant maintenance of systems is an important support service along with existing automated device software management. Please contact the LMC Technology Systems Manager about your needs for the computer lab you supervise.
媒体请求
活动设置和设备请求：
All special campus events needing media support require a consultation with IT Audio/Video staff. To request Audio/Video equipment or technical personnel for a special event, click the following button to reserve IT support for your next campus event.
Please remember that your AV request should be submitted at least 5 work days prior to your delivery or event date (Saturdays, Sundays, and holidays are non-workdays for this purpose).